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Privacy policy

Data controller

The administrator of the personal data is EMPIRELAB Sp. z o.o., ul. Waszyngtona 24 lok.45 Białystok 15-274, NIP: 5423496206, REGON: 540941670, KRS: 0001156279, e-mail: info@empirelab.pl.

Purposes and grounds for data processing

  1. Personal data (name, surname, address, e-mail, telephone) are processed for:
    • Fulfilment of the order and delivery (Article 6(1)(b) RODO - performance of the contract),
    • Processing of complaints and returns (Article 6(1)(c) RODO - legal obligation),
    • Tax and accounting obligations (Article 6(1)(c) RODO - legal obligation),
    • Analysis of website traffic and marketing using Google Analytics and Facebook Pixel (Art. 6(1)(f) RODO - legitimate interest of the controller).
  2. Data is not used for newsletters unless the customer gives separate consent.

Recipients of the data

Personal data may be transferred:

  1. Courier companies: InPost, Orlen (for delivery),
  2. To the payment operator: Stripe (for transaction processing),
  3. Accounting office (for billing purposes - invoice data),
  4. Google LLC (Google Analytics) and Meta Inc. (Facebook Pixel) - analytics data, transferred outside the EEA on the basis of standard contractual clauses.

Data retention period

  1. Order-related data is stored for the duration of the contract and 5 years from the end of the calendar year in which the purchase was made (tax obligations).
  2. Analytics data (Google Analytics, Facebook Pixel) is stored according to the settings of these tools.

Rights of data subjects

The customer has the right to:

  • Access to data,
  • Rectification, erasure or restriction of data processing,
  • Data transfer,
  • Object to processing for analytical purposes,
  • To lodge a complaint with the President of the Data Protection Authority.

Cookies

  1. The shop uses cookies for the following purposes:
    • Functional (ensuring that the website works),
    • Analytics (Google Analytics - traffic analysis),
    • Marketing (Facebook Pixel - adverts).
  2. The customer can disable cookies in the browser settings, which may affect the functionality of the Shop.

Contact

For matters relating to personal data, please contact us at: info@empirelab.pl.